General Terms and Conditions for intensive-care-medicine-book.com by FIM (Fortbildung Innere Medizin) – Dr. Volker Herold, Kaulbachweg 8a, D-93051 Regensburg, Germany (hereinafter referred to as FIM) for digital content.
These Terms and Conditions apply for all digital content provided by FIM. Deviating conditions are inapplicable, unless FIM has agreed to their applicability in writing.
A condition for acquiring digital content is the registration of the user on our website. Payment obligations arise for the user only after an explicit confirmation of purchase intention. This creates a download contract between the user and FIM.
Digital Content can usually be purchased 24 hours a day. However, FIM cannot guarantee the accessibility of its service and is not liable for any faults of the Internet.
Conclusion of a Contract
The user can put the desired number of articles in the virtual shopping cart. In the shopping cart, the number of goods can be changed at any time or the article can also be removed.
The sales contract itself is concluded after entering the necessary customer data and completion of the payment process. The user agrees to pay the advertised price. Immediately after the payment process, the user receives the necessary data for retrieving the acquired digital content. In the case of credit card payment, the credit card holder will be charged immediately after the successful conclusion of the contract.
The prices for our digital content are displayed on the respective product pages. These are final prices in euro, including VAT.
Orders that contain only digital products are free of shipping fees. The user will receive the digital content as a downloadable file or an email.
Orders that contain physical products will incur shipping fees based on the user’s location. To calculate the shipping fees, the user should enter their address in the cart.
Digital content provided by FIM is protected by copyright. The user is not authorized to use, display, or edit content, based on digital content appearing on the website if he has no download contract with FIM. The user undertakes to recognize and comply with the copyrights. No copyright or other rights of the content will be transferred to the user. The user is only entitled to use the retrieved content for his own purpose. The user is not allowed to remove any copyright notices, trademarks, or other reservations of rights in the retrieved content.
Legal warranty rights apply.
The selection of digital content is the sole responsibility of the user. If a download did not proceed successfully, the user can repeat the download within 24 hours. Further claims, in particular for lost profits or consequential damages shall be excluded unless FIM has acted grossly negligent or deliberately.
The above restrictions do not apply to claims by the customer due to an injury to life, limb, health or claims due to a violation of essential contractual obligations. An essential contractual obligation is a duty, the fulfillment of which enables the proper execution of the contract in the first place, and the customer regularly trusts and can trust in compliance. The above restrictions still do not apply in the case of guaranteed properties.
Right of Withdrawal – Instructions
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (FIM Fortbildung Innere Medizin, Dr. Volker Herold, Kaulbachweg 8a, D-93051 Regensburg, Germany, e-Mail: email@example.com ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
FIM (Fortbildung Innere Medizin)
Dr. Volker Herold
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.
Storage of Contract Data
FIM stores the data provided by the user but uses these data exclusively for purposes concerning the order, such as confirmation of the order and transmission of data to access, the billing and internal customer analyzes. Personal data will be treated confidentially and not disclosed to third parties.
After receipt of the order by us, the order data and the general terms and conditions will be sent to the customer by e-Mail. The customer can save this information in a reproducible form or print it out with his internet browser.
Before submitting the order, the contract data can be printed out by the customer using the print function of the browser or by using the key combination Ctrl-P or saved electronically using the key combination Ctrl-S.
Customers can view their past orders in their customer account.
The law of the Federal Republic of Germany applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG) In the event that the customer is a consumer, this only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer is habitually resident.
Fulfillment is Regensburg.
The contract language is English
If the customer is a merchant, a legal entity under public law or a special fund under public law, or in Germany without a place of jurisdiction, the exclusive place of jurisdiction for all disputes arising from this contract is Cham. We are also entitled to sue the customer at his general place of jurisdiction.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.